Ep. 14 | Thoughtfully designed experiences with Gail Grimmett and Eric Bruce

What do Delta Airlines and the National Gallery of Art have to do with each other? Any guesses? We’ll give you part of the answer- they are both thoughtfully designed experiences. Joining us today to talk more abundantly out this is Gail Grimmett, Sr Vice President at Delta Airlines and the Chief Experience Officer at Wheels Up. She will be on the stage with Eric Bruce the Head of Visitor Experience at the National Gallery of Art. If you’re looking for a bit of inspiration to improve your experience design effort, this conversation will serve you well.